Change Director for SQL Server - Automated SQL Server Change Management by Quest Software, Inc. Change Director for SQL Server provides a powerful automated solution to manage changes to SQL Server databases. It gives DBAs the means to control changes made to their SQL more... >> Discover more offerings from Quest Software, Inc.
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..

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Reducing Complexity by Simplifying the Enterprise Data Center Network by Juniper Networks, Inc. July 2008 - (Free Research) This white paper discusses how organizations can centralize and consolidate the data center environment, allowing IT administrators to oversee and manage resources in fewer locations while still providing global access and reducing operating costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing Managed Hosting and Colocation Providers by PEER 1 September 2008 - (Free Research) This E-Guide is a primer for those considering an outsourcing provider and looking for a checklist of key guidelines to keep in mind. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Genesys Global Consumer Survey - 2007 by Genesys Co. March 2008 - (Free Research) This survey highlights the importance of the contact centre experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Ins and Outs of Data Leak Prevention Tools by Reconnex Corporation July 2008 - (Free Research) Rich Mogull talks about the maturity of DLP for the network, server and endpoint, challenges around content discovery and explains the intricacies behind the pattern matching and intelligence of DLP tools. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Titan 3000 Series High Performance Network Storage by BlueArc Corp. August 2008 - (Free Research) BlueArc’s Titan 3000 Series is the next generation of intelligent platforms for file services designed to meet the requirements of today’s sophisticated enterprise data centers and high performance applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Change Director for SQL Server - Automated SQL Server Change Management by Quest Software, Inc Change Director for SQL Server provides a powerful automated solution to manage changes to SQL Server databases. It gives DBAs the means to control changes made to their SQL Server databases and make the change processes transparent and manageable.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Hawaii Pacific Health Consolidates 3 Datacenters into 1 by Hewlett-Packard Company August 2008 - (Free Research) This white paper discusses a real world scenario of how Hawaii's largest healthcare provider consolidated data centers, business processes, and business offices. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IntelliPRINT Dashboard Reporting by Synaptris, Inc. August 2008 - (Free Research) Reporting 2.0 is the new web-based enterprise reporting where end-users can create, interpret, and extend their reports or analyze report data in real-time with no IT overhead. Learn more about it in this whitepaper. (DEMO) VIEW ABSTRACT | GO TO DEMO

Domain Migration Project Saves Thousands for Large Home Improvement Organization by ForensiT Limited (E-mail this company) May 2007 - (Free Research) One of the largest home improvement organizations in the United States was challenged with migrating over 10,000 user workstations from Novell NetWare and NDS to Windows 2003 and Active Directory. InfraScience, a Microsoft Gold Partner, presented and implemented a two-fold solution using ForensiT’s User Profile Wizard that proved to be successful. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Benefits of SQL Server Consolidation by Hewlett-Packard Company July 2008 - (Free Research) Listen to this podcast to learn about the benefits of consolidating multiple SQL Servers and get tips on avoiding common implementation challenges. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Tips to Improve Capacity Planning through Power Management by Raritan Computer Inc July 2008 - (Free Research) In this paper, analyst Joe Clabby will describe what capacity planning is all about, data center capacity problems that IT managers are facing today, and how these problems are being addressed. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Spotlight on Oracle-- Rapidly Discover Oracle Performance Bottlenecks by Quest Software, Inc Spotlight on Oracle enables real-time diagnostics, providing the fastest way to find and fix performance bottlenecks in your Oracle database environment.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Developing a Spectacular Support Structure by Numara Software April 2008 - (Free Research) In this webcast from Numara Software industry leaders will teach you how to be sure that your support structure is running effectively. It will discuss and present solutions for all major issues that support centers encounter. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ePowerCenter - Customer Relationship Management and Interaction Solution by Astute Solutions (E-mail this company) ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers. It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Case Study: National Center for Missing & Exploited Children Delivers Posters Faster with RightFax by Captaris February 2008 - (Free Research) Learn how the National Center for Missing & Exploited Children delivers posters faster using a system that uses a document delivery system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Managing Virtual Environments: Chapter Four - Monitoring Virtualization Performance by Embotics June 2008 - (Free Research) This chapter provides details about how organizations should monitor their virtual systems to ensure reliability, performance, and uptime. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Global Web sites: Localization, a Never-ending Story by SDL Tridion June 2008 - (Free Research) Organizations face many challenges when creating a constellation of global Web sites. They need to maintain brand consistency while allowing for variations that reflect local culture. Creating truly localized Web sites can be a daunting process, in… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blades: The Double-Edged Sword for the Data Center by Aperture Technologies, Inc February 2008 - (Free Research) While blade servers appear to solve IT professional's woes within the data center, they do not come without their own share of risks. This white paper will discuss the crucial first steps before implementing blade server adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integration Intel® vPro™ Technology with LANDesk Management Products by Intel Corporation. February 2008 - (Free Research) Learn how to integrate Intel vPro technology with LANDesk management software. This white paper discusses the steps of integration and benefits, including improved desktop management and increased security. (WHITE PAPER) GO TO WHITE PAPER

VDE+Images by Viking Software Solutions. VDE+Images has an open architecture and flexible design that makes it easy to integrate with any document imaging system. VDE+Images can be readily customized using the optional API. Custom field edits and exit routines are coded in the industry-standard C language.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ImagEntry by Viking Software Solutions. ImagEntry allows rapid and accurate keying from images of forms. ImagEntry is typically used for indexing images and lifting data from images such as medical claims and credit applications.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

CA IT Process Automation by Computer Associates (CA) July 2008 - (Free Research) IT process automation allows customers to automate activities within the IT data center itself. Read this paper to discover how this is a simple solution for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Helps Alltel Save $30 Million Per Year by Oracle Corporation. April 2008 - (Free Research) This podcast explores how one phone company was able to save millions of dollars a year by migrating to Oracle. Learn how Oracle's Solutions Support Center enables you to achieve ROI and engage in customized troubleshooting. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Astute Solutions and AberdeenGroup Benchmark Report: The Contact Center as a Profit Center: Optimizing a Self Service Contact Center With Speech, VoIP, Data Integration and Performance Analytics by Astute Solutions (E-mail this company) November 2006 - (Free Research) This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

HP Data Center Transformation Case Study by Hewlett-Packard Company June 2008 - (Free Research) HP wanted technology to power the business, supporting significant improvements in operational efficiency, customer satisfaction, growth and profitability. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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