Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.
		Change Director for SQL Server - Automated SQL Server Change Management by Quest Software. Change Director for SQL Server provides a powerful automated solution to manage changes to SQL Server databases. It gives DBAs the means to control changes made to their SQL more... >> Discover more offerings from Quest Software.

Topics Related to Your Search

Customer Information Management/ Customer Databases | Databases | Customer Relationship Management (CRM) | Customer Interaction Management | Customer Experience Management (CEM) | Customer Service (General) | Business Intelligence Solutions | Marketing Management | Business Process Management (BPM) | Database Administration

Search Results		1 - 25 of 80 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

All-in-One Internet Filtering Solution Solves Costly Problems for Easton Bell Sports by Bloxx, Inc. September 2008 - (Free Research) Easton-Bell Sports was growing increasingly concerned about its bandwidth consumption, as well as the time IT staff members were spending removing malware from employees' computers. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Why Good Reporting Is Vital to the Health of Your E-mail System by Quest Software October 2008 - (Free Research) In this Quest white paper, learn why a solid reporting system is a critical part of maintaining your messaging environment. See how to save money, improve services levels, stay in compliance and avoid buying useless equipment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web applications on LAMP stack run up to 8X faster with Dolphin Express by Dolphin Interconnect Solutions August 2008 - (Free Research) This white paper explains how the LAMP stack in combination with Dolphin Express (cluster interconnect) creates a real-time web store, suitable for markets with low latency or real-time requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Incorporating WEB Analytics into Email Marketing: Five Quick-Start Tactics for Marketers by Silverpop Systems Inc. August 2008 - (Free Research) Read this whitepaper to learn how to use Web Analytics data to enable you to better understand your customers’ needs and more effectively market to them. Learn a formula based on the five Ws to gain a more complete understanding of a situation or subject. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Call Center - Five Simple Strategies to Make Your Support Center Callers Smile by Angel.com October 2008 - (Free Research) This paper highlights five simple strategies any organization should consider to cost-effectively increase the level of service of their support lines. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PCI: Staying Compliant in an Insecure World by Tripwire, Inc. October 2008 - (Free Research) Check out this webcast to learn how configuration audit and control can help your company meet compliance requirements and get tips for increasing the security of point of sale systems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The One-to-One Marketing Future: Are We There Yet? Three Strategies for Accelerating the Customer-centric Journey by Infor March 2008 - (Free Research) This white paper will show how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web 2.0 Applications: Measurement Challenges and How to Address Them by Keynote Systems February 2008 - (Free Research) The Internet and the Web continue to evolve, delivering new customer experiences and increased application utility. The label - Web 2.0 - signifies the newest and best examples of this evolutionary process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rich Internet Applications: Design, Measurement, and Management Challenges by Keynote Systems February 2008 - (Free Research) This paper describes the evolution of traditional Web pages and applications and reviews the behavioral characteristics of the emerging class of Rich Internet Applications(RIA). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting Started: Database Security and Auditing Techniques by Guardium December 2008 - (Free Research) Download this book, authored by database security expert and Guardium CTO Ron Bennatan, Ph. D., which contains hundreds of practical tips and examples for protecting sensitive information and passing audits smoothly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice of the Customer: Text Analytics for the Responsive Enterprise by IBM October 2008 - (Free Research) VoC is an approach that can guide enterprises in meeting the spectrum of sales, marketing, customer support, brand and reputation management, product service design, and quality demands. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Drive Business Efficiency with a Green Mind by IBM October 2008 - (Free Research) See how IBM can help your company implement electronic forms and Web 2.0 portal solutions to reduce paper use and automate processes for money, energy and time savings. (WHITE PAPER) GO TO WHITE PAPER

Integrating Unified Communications into Business Applications to Improve Customer Service by IBM September 2008 - (Free Research) Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Five BI Success Factors for the Midsize Organization: Tactical Guidelines for Effective BI Deployment - Featuring Research from Gartner by Cognos, an IBM Company September 2008 - (Free Research) This new issue paper from Cognos, an IBM company, features research from Gartner highlighting the five BI success factors for the midsize organization, including tactical guidelines for effective BI deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Profitable Growth through Exceptional Customer Experience by CA November 2008 - (Free Research) In this whitepaper, Datamonitor focuses on nine key steps that can – and should – be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

That Was Then This Is Now: The New Rules of Email Marketing by Silverpop Systems Inc. August 2008 - (Free Research) To make an email program succeed and thrive, marketers need to constantly evolve their email programs to improve relevancy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Database 11g Application Development by Oracle Corporation June 2008 - (Free Research) Application development organizations have a wide variety of programming languages and technologies to choose from. In this white paper learn how Oracle Database 11g delivers a highly productive and powerful set of application development tools. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seven Reasons Why SIP Will Improve Your Customer Care Strategy by Genesys November 2008 - (Free Research) This document describes how Opus Research evaluates seven ways that firms can build a customer-centric organization and enhance the customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maturing with the Millennials Are Organisations Prepared for the Millennial Consumer? by Genesys November 2008 - (Free Research) Survey respondents illustrated a sophisticated understanding of the consumer profile of the millennial, a sampling comments point to convenience, customisation, community and “cool” as motivating factors for millennials. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: Making Real-time Information a Reality in the Contact Center by Genesys September 2008 - (Free Research) This E-book from SearchCRM.com explores best practices and strategies for using real-time information in the call center. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Genesys Global Consumer Survey - 2007 by Genesys March 2008 - (Free Research) This survey highlights the importance of the contact centre experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot by KnowledgeStorm, Inc (E-mail this company) May 2006 - (Free Research) Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Commits to a .NET-Connected Web Services Architecture by Microsoft Corporation India Pvt Ltd November 2008 - (Free Research) Dell used the Microsoft® .NET Framework and Microsoft Visual Studio® .NET to develop five Web services, the success of which validated adoption of a .NET-connected Web services architecture throughout the Dell enterprise. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Oracle Database 11g Security with Forrester: Access Control Webcast by Oracle Corporation November 2008 - (Free Research) In this webcast, Forrester Research analyst Jonathan Penn explains the importance of implementing strong internal database controls. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Surviving and Thriving in the Customer-Driven Age by Oracle Corporation September 2008 - (Free Research) The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 80 | Next Page   Business e-mail:  First name: (optional)  Last name: (optional)      x

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.