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Your search for keyword: Customer Service/Help desk returned 50 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Help Desk and Call Management | Network Management | Authentication / Password Management | Customer Self-service/ e-Self Help | Remote Administration | Database Administration | Identity Management/ User Provisioning | Employee Self-Service Solutions | Decision Support Systems | Rapid Application Development (RAD)

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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Top Ten Essentials for Privileged Account Management by FoxT

February 01, 2010 - (Free Research) In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Quality : A Survival Guide For Marketing by SAP America, Inc.

June 02, 2009 - (Free Research) Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Boost ROI with Faster, Easier, VISUAL Analytics by SPSS Inc. Worldwide Headquarters

February 24, 2009 - (Free Research) Join us at this live webcast and learn how you can: Use RFM analysis to quickly rank customers for high-return marketing; Use advanced visualization techniques to uncover segments and patterns in your data; Apply these insights to growth, acquisition, and retention planning; And more.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Zappos Zaps Complexity with the IBM High IOPS SSD PCIe Adapter by Fusion-IO

December 23, 2009 - (Free Research) Zappos makes providing an optimal customer experience on its web site a top priority. Amazingly, the IBM High IOPS SSD PCIe Adapter powered by Fusion-io technology allowed Zappos to surpass its projected performance capacity needs while actually reducing maintenance.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Reducing Backup Time and Administration Six-fold by Quantum Corporation

January 30, 2009 - (Free Research) The Quantum Scalar i500 combines a modular design with continuous robotics to provide the scalability, performance and reliability that customers require.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Publisher Targets Most Profitable Subscribers with SPSS by SPSS Inc. Worldwide Headquarters

May 04, 2009 - (Free Research) To improve the profitability of its subscriptions and increase the value it provides to its advertisers, The Miami Herald Publishing Company used PASW Statistics to find and target new subscribers likely to be stable, profitable customers. Read this case study for more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

eGuide: Examining Blade Servers and Virtualization and the Related Channel Opportunities by Dell, Inc. and Intel

October 21, 2009 - (Free Research) In this expert E-Guide, brought to you by SearchSystemsChannel.com and Dell, you will discover the critical role blade servers play in your customers' virtualization plans.
(EGUIDE) VIEW ABSTRACT | GO TO

Enterprise Data Services in SOA using ODI Suite by Oracle Corporation

February 01, 2009 - (Free Research) This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex, business data is for the businesses that rely on it.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc.

September 04, 2009 - (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store.
(BROCHURE) VIEW ABSTRACT | GO TO

Sun Systems for Oracle's Siebel CRM Enterprise: Transform Your Business for Growth by Sun Microsystems, Inc.

November 16, 2009 - (Free Research) Consolidating and virtualizing application, web, and database tiers for enterprise Oracle® Siebel 8.0 CRM applications is one approach to help reduce costs and enhance flexibility. Read this paper to learn about Sun's platform for the Oracle Siebel CRM software stack.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics by SPSS Inc. Worldwide Headquarters

February 20, 2009 - (Free Research) This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SQL Server 2008 Upgrade Series: Performance by Dell, Inc. and Intel

November 20, 2009 - (Free Research) This article explores ways in which small and mid-sized businesses can improve the performance of their databases — and their businesses — by upgrading to SQL Server 2008.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

SQL Server 2008: What to Expect by Global Knowledge

December 2008 - (Free Research) Microsoft SQL Server 2008 has many great new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Brief: Business Continuity - Are You Always Open for Business? by Oracle Corporation

November 2008 - (Free Research) Business continuity with low administration and maintenance costs. Can you make it happen? This Oracle business brief explains how mid-sized can improve performance by creating an IT infrastructure that makes working faster, easier and more effective.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Brief: Controlling Costs with Flexible Processes by Oracle Corporation

February 2009 - (Free Research) Read this business brief to learn how your growing business can: lower costs by enabling process flexibility, improve process flexibility by cutting costs, use process flexibility to control costs across your entire organization, and to continuously keep your costs under control.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Physical Infrastructure℠ (UPI) Strategies for Smart Data Centers by Panduit

January 2010 - (Free Research) This white paper discusses thermal management considerations associated with deploying a Vertical Exhaust System in the data center, and its impact on the data center physical infrastructure. An example scenario is presented to demonstrate the cost savings that may be achieved by deploying a VES in a typical data center environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Responding Quickly to Changing Markets: Anticipate, Adapt, Excel by SAP America, Inc.

January 2009 - (Free Research) This paper examines how to tap into the potential of your nimbler organization by instituting efficient operations. Learn how to predict and respond quickly to changing market trends and customer demands.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Consulting Enterprises - Mapping Database Solutions to Your Needs by Oracle Corporation

January 2009 - (Free Research) Guardianship Program is involved in all decisions like paying bills, medical treatments, rent for each person in its system and to manage this they implemented an Oracle Database and Oracle Developer Tool.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Geisinger Health System Selects Kofax Intelligent Capture & Exchange to Automate Medical Records Processing by Kofax, Inc.

August 2009 - (Free Research) This case study will take a look at how Geisinger Health System worked with Kofax Intelligent Capture and Exchange to manage a rapidly growing amount of data at multiple locations. By upgrading to Kofax Capture 5, Geisinger Health System was able to scan high resolution copies of patient records into the workflow and access them at any location.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Best Practices for Managing an SAP Landscape Using HP Management Solutions by Avnet, HP and Partners

January 2009 - (Free Research) This paper describes a comprehensive set of best practices that allow mid-market enterprise SAP customers to appropriately configure and use HP management software to monitor, manage, and operate an SAP® environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements by Global Knowledge

May 2009 - (Free Research) Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DR Planning and Best Practices for 2010: Everything you NEED to know - in 30 minutes by Double-Take Software

December 2009 - (Free Research) 2010 is just around the corner. Take 30 minutes out of your busy schedule to attend this live webinar and make sure you put the right DR and Business Continuity plan in place for next year.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cornerstone Group Sees Six-Fold Reduction in Backup Time and Administration by Quantum Corporation

October 2009 - (Free Research) The company’s previous tape system wasn’t meeting Cornerstone’s needs, particularly with 50 percent annual data growth. Cornerstone selected the Quantum Scalar i500 intelligent tape library platform due to its modularity, speed and the ability to move to LTO-4 tapes.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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