Change Director for SQL Server - Automated SQL Server Change Management by Quest Software, Inc. Change Director for SQL Server provides a powerful automated solution to manage changes to SQL Server databases. It gives DBAs the means to control changes made to their SQL more... >> Discover more offerings from Quest Software, Inc.
		Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM. Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable more... >> Discover more offerings from CDC Software - Pivotal CRM.
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..

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The Call for More Progressive Self-Service: How Flexible Online Billing Experiences Help Meet Rising Expectations in the Communications Sector by Pitney Bowes Group 1 Software July 2008 - (Free Research) This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Communications Management in Integrated Tax: How Integration Tax Management Systems Can Benefit from Effective Taxpayer Communication Strategies by Pitney Bowes Group 1 Software July 2008 - (Free Research) The white paper details Integrated Tax Management, software that brings together all State revenue collection processes, including those performed by the Federal Government, and collections on behalf of municipalities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Processes in Medicaid Communications Management by Pitney Bowes Group 1 Software July 2008 - (Free Research) State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Quality Considerations in Master Data Management Structures by Pitney Bowes Group 1 Software May 2008 - (Free Research) In this white paper, learn how to implement and enforce enterprise-wide Master Data Management solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Viking Data Entry (VDE) by Viking Software Solutions. VDE transforms your computer into an efficient work station to key-entry data rapidly and accurately, without additional special hardware.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Best Practices for Delivering Interactive, Intelligent Documents by Exstream Software. April 2008 - (Free Research) This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Data Quality Imperative in Governance, Risk, and Compliance (GRC) by Informatica Corp. July 2008 - (Free Research) This white paper helps us to understand how to satisfy regulatory data audit and documentation requirements, minimize IT project risk, and reduce the cost of producing timely and trusted data for GRC. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

GoAnywhere: Mutual Bank Finds Secure Data Transfer Solution with Fast Implementation by Linoma Software August 2008 - (Free Research) In this case study Think a mutual bank, implemented GoAnywhere software. They chose this product because of the database conversion, the database push, the secure FTP, and the support staff at Linoma. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Timely, Trusted Data Unlocks the Door to Governance, Risk, and Compliance by Informatica Corp. June 2008 - (Free Research) This white paper will help you to understand how to reduce the cost of producing timely and trusted data for Governance, Risk and Compliance while improving business efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: E-Discovery Considerations for Lotus Notes Domino Organizations by Sherpa Software March 2008 - (Free Research) Domino administrators in IT departments have become key players in corporate litigation due to the development of electronic discovery (e-discovery) procedures over the last several years. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Data Integration Essentials: Understanding Popular Data Integration Methods Benefits and Drawbacks by SyncSort August 2008 - (Free Research) This e-book explores real-time data integration methods, benefits and drawbacks of popular enterprise data integration methods and a market overview of platforms and software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VDE+Images by Viking Software Solutions. VDE+Images has an open architecture and flexible design that makes it easy to integrate with any document imaging system. VDE+Images can be readily customized using the optional API. Custom field edits and exit routines are coded in the industry-standard C language.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ImagEntry by Viking Software Solutions. ImagEntry allows rapid and accurate keying from images of forms. ImagEntry is typically used for indexing images and lifting data from images such as medical claims and credit applications.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Final Compliance by Bsafe Information Systems August 2008 - (Free Research) This podcast gives an overview of the bsafe compliance module and demonstrate how this module achieves template based policy compliance and point out some benefits on template based policy compliance. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Enhancing SQL Reporting Services with Double-Take by Double-Take Software. February 2008 - (Free Research) Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Innovative Approaches and Solutions for Data Loss Prevention by Reconnex Corporation July 2008 - (Free Research) Check out this Q&A podcast to learn about the latest trends in data loss prevention (DLP) and how this technology can increase the protection of your confidential information. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Best Practices or Best Effort? IDG research reveals gaps between information management best efforts and best practices by Iron Mountain Digital July 2008 - (Free Research) This IDG study provides four decisive actions that respondents are taking to better manage and protect their data, but at the same time, it uncovers several critical areas where enterprises may be falling short. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Exchange Server Complexity with SANs by SearchExchange July 2008 - (Free Research) Many companies realize the importance of reducing exchange server complexity by leveraging storage platform capabilities. Many do not know whether to do it with direct-attached storage (DAS) or storage area networks (SAN). Read this paper to disco… (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Take the Fear out of Data Archiving: Managing Information through its Lifecycle! by Dolphin Corporation July 2008 - (Free Research) Many organizations realize keeping their data and documents in the production database for an extensive period of time only enhances overall risk and cost. This Mediacast uncovers the benefits of information lifecycle management (ILM). (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Parature's Online Customer Service Software & Solutions by Parature Inc. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs.  (ASP) GO TO DETAILED REPORT

Successfully Maintain PCI IT Audit Readiness by ConfigureSoft, Inc July 2008 - (Free Research) With the increased dynamic nature of your IT organization due to virtualization, are you confident that you are PCI DSS compliant? This Whitepaper hepls you answer that. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dispatch Direct for Field Service Automation by Dispatch Direct April 2008 - (Free Research) Dispatch Direct allows Intelex to access all the information they need to manage their daily service calls, including the location of their service people, appointment schedules, length of time spent at each call and project status. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Streamlining Marketing Management and Processes, a Merrill Lynch Success Story by Aprimo, Inc. June 2008 - (Free Research) This 2002 case study details Merrill Lynch’s GPC Marketing team that successfully implemented Aprimo’s Planning & Financial Management solution to better manage their $100 million-plus marketing spend. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

6 Simple Solutions for Measuring Marketing Performance by Aprimo, Inc. June 2008 - (Free Research) EMM delivers to a future vision where marketing has one platform like the operational backbone of a company which uses ERP or a sales/services organization which uses CRM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Security: Meeting Today's Challenges by Websense, Inc. April 2008 - (Free Research) In this white paper, organizations must balance the cost of protecting information against the value of the information, while complying with hundreds (if not thousands) of laws, regulations, standards, and best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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